Owner FAQs

Guerin Property Services proudly manages rental properties throughout Austin, Round Rock, Pflugerville, Cedar Park, Leander, Liberty Hill, Lakeway, Lago Vista, Hutto, Georgetown, Kyle, Buda, New Braunfels, San Antonio, Converse, St. Hedwig, Seguin, Houston, Dallas and Fort Worth.

We manage both single-family homes and multi-family properties. Whether you own one rental home or an extensive portfolio of investment properties, we will offer you full-service property management!

Our onboarding process is designed to be simple and efficient. To begin, we gather essential information about your property, such as its current condition, any existing tenants or leases, HOA requirements if applicable, and details related to access like keys, codes, or fobs.
Once we have everything we need, we begin the management process, setting you up for a completely hands-free ownership experience.

Yes. We begin management with a thorough inspection of every property. This walkthrough allows us to document the condition of your home, identify any repairs or improvements that might increase rental value, and establish a clear baseline for future comparisons.
This inspection also ensures that our marketing team has accurate information and that we can price the property competitively and responsibly.

Absolutely. If your property needs repairs, updates, cleaning, lawn care, painting, or a general refresh to attract qualified tenants, our team will take care of everything. We manage all make-ready work from start to finish. Our full-time repair manager oversees these tasks personally and coordinates any additional vendor work as needed.
We work with a trusted network of long-term vendor partners, which means we’re able to maintain high standards of quality at a reasonable rate.

Setting the right rental price is crucial for balancing high returns with minimal vacancy. Our pricing strategy is based on current market trends, comparable homes, property conditions and local demand.

Owner payments are delivered no later than the 10th of each month. Once rent has been collected and expenses have been reconciled, we deposit your earnings directly into your designated bank account. You will also receive a monthly statement through your owner portal so you always know exactly how your investment is performing.

Yes. Guerin Property Services offers white-glove, full-service management at rates that remain competitive within the Texas market.
Partnering with an experienced, high-performing management company saves owners more money in the long-term as it results in reduced vacancy times, fewer costly mistakes, better tenant retention, and proactive maintenance.

We market properties using a proven strategy. As members of three MLS services and experts in the broader Texas rental market, we ensure your property receives strong visibility across multiple listing channels. We use high-quality photography, compelling and accurate descriptions, and dynamic pricing strategies to attract qualified tenants.

We use a thorough and reliable screening process to protect your investment. We evaluate every applicant, conducting employment verification, income confirmation, rental history checks, credit review, and a criminal background check.
Our goal is to place responsible tenants who will care for your property and comply with their lease terms. Our strong track record of successful long-term placements is thanks to our solid screening process.

If a tenant fails to pay rent, we follow a strict and timely process that complies with Texas law. Our team issues the required notices, communicates clearly with the tenant, and works to resolve the situation as quickly as possible.
If nonpayment continues, we handle the entire eviction process on your behalf, complying with the Texas eviction laws.

Tenants submit maintenance requests easily through their online portal. Then, we respond promptly and determine whether our full-time repair manager can handle the issue, or whether it needs to be assigned to a trusted vendor.

All tenant-caused damages are documented and compared against the move-in condition report. We coordinate repairs and deduct the appropriate costs from the tenant’s security deposit. If damages exceed the deposit, we pursue additional reimbursement from the tenant.

You are welcome to use your preferred vendors if you have existing relationships. However, most owners choose our vendor network because of our long-standing partnerships, consistent workmanship, and negotiated pricing.

We perform a thorough inspection at move-in, periodic inspections during tenancy, and a final inspection at move-out. These visits help us ensure the property is being properly maintained and allow us to address issues early.

Yes. As an owner, you can access your property when needed, but we ask that visits be scheduled through our team to respect the tenant’s privacy and ensure proper notice is given. We handle all logistics so your interactions remain compliant with Texas landlord-tenant laws.

Absolutely! Your owner portal includes all the financial reports that you’ll need for tax preparation, including profit-and-loss statements and detailed expense records.

Getting in touch with us is easy! You can reach us directly by phone at 512-296-2158 or by email at kevin@guerinpropertyservices.com. We respond quickly to all inquiries!